Website and Training Terms of Use

Hours of Operation
If you would like product and pricing information, the You Don’t Have To Say No! team is available to assist you 7 days a week, at 1-815-601-6681. For order status information or other assistance with an order you have already placed with the You Don’t Have To Say No! Online Store, please contact You Don’t Have To Say No! Sales Support via email to: support@youdonthavetosayno.com or by phone at 1-815-601-6681, Mon-Fri 7:00 a.m. – 8:00 p.m., or Sat-Sun 7:00 a.m. – 4:00 p.m. Central time.

1. Terms
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

A. Permission is granted to temporarily download one copy of the materials (information or software) on You Don't Have To Say No! web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

1. modify or copy the materials;
2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
3. attempt to decompile or reverse engineer any software contained on You Don’t Have To Say No! web site;
4. remove any copyright or other proprietary notations from the materials; or
5. transfer the materials to another person or "mirror" the materials on any other server.

B. This license shall automatically terminate if you violate any of these restrictions and may be terminated by H. A. Milton at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Pricing
Should H. A. Milton reduce its price on any You Don’t Have To Say No!-branded product within fourteen (14) calendar days of the date of purchase, you may request a refund of the difference between the price paid and the current selling price. An original purchase receipt is required, and you must request your refund within fourteen (14) calendar days of the price reduction.

Export Notice
You Don’t Have To Say No! products are subject to United States and foreign export control laws and regulations and must be purchased, sold, exported, reexported, transferred, or used in compliance with such export laws and regulations.

Sales to End Users Only
The You Don’t Have To Say No! Online Store sells and ships products to end user customers only. You may not purchase for resale. H. A. Milton reserves the right to refuse or cancel your order if H. A. Milton suspects you are purchasing for resale.

Credit, Debit, and Check Cards
Whether you order online or phone in your order to H. A. Milton, you may pay by credit, debit, or check card. When you provide H. A. Milton with your card information, H.A. Milton will obtain a pre-approval from the card company for the amount of the order, which may result in a corresponding block on your available credit while the pre-approval remains in place. H. A. Milton will not bill your credit card or process a transaction under your debit or check card until your order ships.

H. A. Milton accepts Visa, MasterCard, American Express, and Discover cards. H. A. Milton is unable to accept credit, debit, or check cards associated with a billing address outside of the United States.

Debit cards and check cards may have daily spending limits that could delay the processing of your order substantially.

The You Don’t Have To Say No! Online Store requires the credit, debit, or check card security code for your card for any telephone or online purchase to protect against the unauthorized use of your credit card by other persons. The security code is an individual three- or four-digit number specific to your card that may be printed on the face of your card above the embossed account number (if American Express), or on the back of your card, on the signature panel (if Visa, MasterCard or Discover).

Order Processing
The estimated shipment date on your order is based on product availability, payment processing time, and warehouse processing time and does not include transit time. H. A. Milton does not begin payment processing until H. A. Milton receives all the information that it needs and full payment or a full authorization, in the case of credit card orders.

H. A. Milton will begin payment processing for orders placed on weekends or holidays on the next business day. Business days are Monday through Friday, excluding federal holidays.

Your order for in-stock items that are eligible for same-day shipping must be received before your local time of 2:00 p.m., pending payment processing, for there to be adequate remaining time in the day for your order to be dispatched.

Proof of Purchase
H.A. Milton will send you a confirmation of your order via email if you have included an email address with your order. If you have not included an email address, you will receive a confirmation of your order by regular mail when your order is shipped.

Return and Refund Policy
If you are not satisfied with your You Don’t Have To Say No! purchase of a product, please call 1-815-601-6681 for a Return Material Authorization (RMA) request within 30 calendar days of the receipt of the product. If the item is returnable, H. A. Milton will offer you a refund based on your original method of payment. You must return the product to the H. A. Milton warehouse within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product.

NOTE: H. A. Milton recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to H. A. Milton or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking or (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.